Do COVID-19 funds have to be repaid?

Repayment depends on the opportunity.  Grants do not need to be repaid. Loans typically need to be repaid, but there are loans, such as the Paycheck Protection Program that may be forgivable if requirements met, such as maintaining or quickly re-hiring employees.

Will there be funding to support non-COVID costs or losses?

  • With some exceptions, most of the new grant funding will be directed toward COVID related expenses and impact.
  • Funding available through the Small Business Association can be used for payroll costs via the Paycheck Protection Program.
  • Funding for telehealth infrastructure has been extended and may be available for non-COVID service delivery.

How many grants am I eligible for?

Each grant opportunity will have different qualifying entities. The grants you are eligible for will be determined by the type of provider entity, profit/non-profit status, size of entity, use of funding, and other factors that will determine which and how many you are eligible for.

If I take grants, does it hurt my chances for FEMA support?

Any grant or other support would be deducted from your FEMA reimbursement, if you are eligible for FEMA.

How quickly will funds be available?

The turnaround time on funding varies by opportunity. Given the high demand and burden placed on many funding agencies, it could take several weeks or months to receive funding.

Certain funding opportunities are designed to be quick in recognition of potential delays in other funding sources. For example, for the Medicare Accelerated and Advance Payments Program, each MAC will work to review and issue payments within seven (7) calendar days of receiving the request and the Small Business Administration’s Economic Injury Disaster Loan advance funds will be made available within days of a successful application.

How are grant funds dispersed?

Federal grant funds are typically drawn down on a monthly or quarterly basis.

What is required to apply for federal grants?

Most federal grants are managed through  To be eligible to apply for a federal grant you must be registered through, which can take up to 4 weeks.

Steps to get registered include:

  1. Obtaining a DUNS (Data Universal Number System) number.

  2. SAM (System for Award Management) registration (DUNS number required).

  3. Registering for (DUNS and SAM reg required).

What can I do now while I wait for new opportunities/support?

Register on (including DUNS and SAM)

Assemble information that may be required to apply for any grants or loans. For example:

  1. Business Owner info
  2. Business licenses
  3. Prior year’s revenue (potentially longer)
  4. Operating expenses
  5. COVID-19 related expenses (most expenses are coverable retroactive, but only if you track and capture them)
  6. Bank statements
  7. Financial statements – potentially personal and business

What is the typical process involved in seeking federal grants?

  • Developing Application or Proposal
    • Follow steps outlined in the grant opportunity description
    • Take special note of deadlines
  • Application Submission and Receipt   
    • Ensure application is complete and all required questions are answered in full
    • Submit proposal before deadline as you need to account for any technical difficulties with electronic submissions
  • Screening Application – Is your application eligible, complete, and responsive?
    • All applications are screened by the funding agency to ensure completeness, eligibility, responsiveness, and timeliness per the funding announcement
    • If application is ineligible, incomplete, non-responsive, or late it will not be considered for funding and will not undergo technical review
  • Technical Review – Did your application clearly address the criteria?
    • Subject matter experts (SMEs) identified by the funding agency will review application to evaluate and score it based on funding opportunity criteria and sends to funding agency
    • Funders may provide applicants with summary and comments of award at end of process
  • Award Determination – Final decisions generally made on or before funding date
    • Funding agency uses input from the technical review to determine awards
    • Final review for compliance for program requirements, including financial viability is conducted
    • Decisions made, often based on available funding
  • Funding begins

Where can I go to get more information?

  • Many funding opportunities have websites with FAQs and links to applications and other materials

  • Many funding opportunities are still being fleshed out and information is being pushed out as available

  • Centene can help!  Visit our Provider Support page for assistance in navigating the opportunities available to you and your business

Where can I get non-financial support for assistance with Telehealth? 

Telehealth Resource Centers have been established to provide assistance, education, and information to organizations and individuals who are actively providing or interested in providing health care at a distance. 

They are in place to assist in expanding the availability of health care to underserved populations and provide assistance free of charge. 

There are 12 regional and 2 national Telehealth Resource Centers, with a particular focus in rural health, Federally Qualified Health Centers, and Rural Health Clinics. 

Go to The National Consortium of Telehealth Resource Centers to locate your regional TRC and get connected with assistance.