Business Ethics and Code of Conduct (PDF)
Ethics and Compliance
Centene’s Ethics and Compliance program guides employees when conducting the business affairs of the organization, and stresses the tenet that “Compliance Is Everyone’s Responsibility.” We believe that each and every one of our employees is integral to maintaining the company’s reputation, and Centene holds staff accountable to always take personal responsibility for choosing what is right.
We’re proud of the honorable reputation and exceptional culture we have built through the hard work and integrity of our employees. Our commitment to upholding this reputation and acting with the highest values and principles will never wane.
Governance and Accountability
Centene believes that good corporate governance is important to ensure we are able to create and sustain long-term value for our stakeholders. Our structure, policies, and procedures demonstrate the Board’s commitment to effective governance and accountability.
Data Privacy and Security
Centene’s purpose of transforming the health of the community, one person at a time, requires us to maintain our members’ trust. This trust includes leveraging information security practices to maintain the privacy of member data. Our privacy policies govern the collection and use of member data and describe the measures we take to protect information and how members may initiate inquiries and raise concerns regarding the collection, sharing, and use of their personal data. We have established procedures for responding to data incidents, including when and how to engage with internal management, stakeholders, and law enforcement.
A number of regulations govern the access and exchange of personal data, such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S. and the General Data Protection Regulation (GDPR) in the European Union. Centene is committed to complying with these and all other relevant data privacy laws and regulations to ensure we appropriately safeguard confidential information.