Chief Customer Experience Officer of Centene Corporation

Anika Gardenhire headshot -  Chief Customer Experience Officer, Centene.Anika Gardenhire, Chief Customer Experience Officer of Centene

Anika Gardenhire, RN, BSN, MMCI serves as Chief Customer Experience Officer for Centene Corporation. In this role, Ms. Gardenhire works collaboratively across the organization to ensure the voices of Centene's customers are heard throughout all enterprise decision-making processes. She brings a deep understanding of the company's key stakeholders, including members, providers, regulators, and employees, given the multiple vantage points from which she's viewed the health care system. From her time as a cardiology recovery nurse to her most recent role leading Centene's digital transformation, Ms. Gardenhire has seen what enables—and what inhibits—health through every step of the health care journey. Ms. Gardenhire leads a team focused on driving the best possible experience and outcomes for customers.

Ms. Gardenhire joined Centene in 2020. Most recently, she served as Chief Digital Officer and was responsible for leading the digital solutions and products organization. Previously, she served as Centene's Regional Vice President, Digital and Clinical Systems, where she partnered with clinical and business leaders to streamline how the company allocates resources, achieves goals, and operates more efficiently. Before joining Centene, she served as Assistant Vice President of Digital Transformation for Intermountain Healthcare; Principal with Leidos, a global leader in the integration and application of information technology; and Senior Manager with Deloitte.

Ms. Gardenhire graduated with a bachelor's degree in nursing from the University of South Carolina and a master's degree in management and clinical informatics from Duke University.